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20 Low-Cost Marketing Techniques For Your Business
For a new business, allocating a huge marketing budget is something that is not always feasible. At a time when new business owners cannot afford costly marketing methods, they can always take the help of some low-cost techniques to give their businesses a considerable marketing push. These techniques will help put their businesses on the map.
Today, the rise of digital marketing and social media has made it easier and affordable to market a business. If you are a new business owner mulling over some low-cost marketing techniques or strategies, we have got you covered. Check out these 20 low-cost marketing techniques that can help you:
1. Blog
The list of marketing techniques can't be complete without the mention of blogging. When you talk of online marketing, a business blog is an essential strategy. So, we recommend that you use it and make it work for you. In case you are unhappy with your current business blog, you can always follow some tips and make it better, such as:
- Always sound successful
- Write for your customers first and your company second
- Concentrate on creating engaging blog content
- Blog on relevant content
- Remember to be consistent
2. Get More User-Generated Content
User-generated content (UGC) is another marketing technique you can consider for your business. It is any form of content such as videos, images, audio, and text that users have posted on online platforms like social media. Regarded as a marketing goldmine, UGC is practically free and provides great results.
To execute this marketing technique, you need to motivate your customers and fans to tell their own story, create content, and share it. This engaging, fresh content will definitely appeal to your target audience.
If the latest statistics are to be believed, millennials trust user-generated content 50% more than the original content produced by the brands. So, more UGC can help in marketing your business tremendously.
3. Claim A Hashtag
Think of a hashtag as a billboard of the internet. It is an interactive and searchable extension of your business that holds the potential to spread virally.
Today, hashtags are easily available on all the big social platforms. You can easily create one for your company and use it when you post.
4. Create Google My Business Account
When you create a Google My Business account, your business can appear in Google searches and individuals can easily find your business. Also, when you create the account, your business becomes visible on Google maps. The great thing about creating a Google My Business account is that you don't need to spend any money in the process.
5. Upsell Your Existing Customers
So many of us see marketing as a means to reach new customers. But, it is important to know that some of the best marketing is aimed at your existing customers.
When you market back to your existing customers, you see how low-cost and relatively easy it is. So, we suggest that you upsell your existing customers if you are looking for a low-cost marketing technique.
6. Use Twitter
Twitter is an amazing marketing platform. It can help you create never-ending social buzz and a lot of brand exposure. Follow at least 10 influencers in your niche on Twitter, make sure you retweet their tweets, mention them in your comments, and follow their followers.
7. Carry Out A Contest
Running an online contest is yet another low-cost marketing technique that you can try. Giving away cash prizes or merchandise is a great way to enhance your brand image and gain some viral potential.
8. Market in Person
Try to market in person whenever you can. For instance, sometimes you meet great people in real life you may not come across on the internet. We suggest that you tell them about your business whenever the issue of work comes up during your conversation. Don't miss an opportunity to introduce your business to other people whenever you get to speak on the subject.
9. Comment on the Blogs in Your Niche
Commenting on the blogs in your niche is a great way to create a persistent brand image. The two easy steps you need to follow to use this marketing technique effectively are:
- Search for the 5 best blogs in your niche
- Read and comment on them regularly
You may be wondering how commenting on blogs helps market your brand. When you comment and people view your name and your associated brand, they begin to recognize you. Over time, they'll grow more curious about you and your business.
Tip: When you comment, keep a check on the quality of your comment because it shapes the perception of the person reading it.
10. Conduct A Free Webinar
Webinars help introduce your business to a wider audience. As per the latest statistics, one webinar could potentially generate over 1,000 leads.
If you plan on hosting a webinar, ensure that you brainstorm topics, plan them, and then promote them.
Tip: Try to go for a more appealing topic to attract interest.
11. Take the Brochure Route
Brochures may sound old school to you. But they are highly effective even today. This holds true particularly for small companies that are targeting a local community. A well-designed brochure is a fantastic marketing material that talks about how your business stands out and it doesn't cost a bomb.
12. Make Engaging Videos
Let's look at some video marketing statistics for 2021 first. 68% of consumers prefer viewing videos to learn about new services or products over infographics, presentations, ebooks, and articles.
Videos are marketing tools that are easy to consume and can help generate leads. To limit the costs, begin by creating basic videos that you can make on your own. You can then upgrade to more professional videos in the future when you have the budget for them.
13. Make A LinkedIn Group
LinkedIn is a social network of professionals that provides you with remarkable marketing opportunities. It is so much more than just a place to display your resume. You can use it to publish content, connect with people, and create a marketing group of members in thousands. And the good thing is that all of this will cost you nothing!
14. Provide Free Help To Others
Offering help and guidance is a great way to build a sense of community. For instance, think about offering memberships to customers who cannot afford your service, or giving away a product, or contributing an hour of your time.
15. Get Yourself A Business Award
So many industries host business awards in various categories. Work hard for your business, take part in a competition relevant to your industry, and aim to become the recipient of a business award. If you win the award, it will work as a badge of honor on your site that will help boost your credibility and increase sales.
16. Do Smart Email Marketing
Email marketing is a cost-effective way to connect with your existing customers and those who have signed up for your emails. Ensure you do smart email marketing and do not spam your customers with emails as it can diminish your sales. Use email marketing campaigns only when you have to share something important.
17. Create Content
Another way to market your business at a low cost is by publishing great content. The content can be in the form of listicles, infographics, know-how guides, and more. You must then find ways to distribute it effectively and get the wider public to consume it.
18. Join a Local Networking Group
When you join a local network group, you get a chance to connect with other businesses and let the local community know about your business. The latter is one of the best ways to build a customer base, especially when yours is a new business.
19. Cross-Promote
An incredible marketing method that a lot of companies use is called cross-promotion. In cross-promotion, you partner with related businesses that help market your services and in return, you market their services. Pretty cool, right?
20. Consider Sending Text Messages
Ā People from all walks of life use text messages to communicate. Then why should brands be any different? The good thing about text messages is that they can be delivered to a lot of people instantaneously.
You can easily use text messages for different types of marketing. For instance, you can send discounts/coupons or inform your customers about the opening of a new store via text messages.
Additionally, text messages are wonderful marketing tools as they help deliver more information to customers. For example, a text message from your business can include a map, video, or a link to your website (make sure your website is mobile-friendly).
Tip: Now that we are on the subject of a mobile-friendly website, you must know that having a mobile-friendly website is crucial for your business. We all know that building a mobile-friendly, professional, niche-based website can take several days. But, if you use DashClicks' agency website tool, you can make a mobile-friendly, custom branded agency website in just a few seconds.
Wrapping It Up
Remember, you can do marketing for your business without having to break the bank. The above-mentioned low-cost marketing techniques work really well, especially for small businesses. These ideas help promote your brand and take your business to new heights. Invest your time and effort in the implementation of these techniques and you are set!
Now that you know a lot of low-cost marketing techniques, you can start marketing your business today. We also want to ask - which of these marketing techniques are you absolutely going to try? Which of these techniques do you think are the most effective?
30 Ideas for Your 2021 Small Business Marketing Strategy
In order to keep their businesses operational and viable, business owners take the help of marketing. This is because it helps them raise brand awareness and attract customers. If you are a small business owner, getting the word out about your business can pose a challenge due to a lack of resources or less visibility. However, some strategies can help scale the marketing efforts of your small business. From building your website's SEO to email marketing, there are many marketing strategies that can help market your business and get you, new customers.
Irrespective of whether you have time restraints due to a small team, have a limited budget, or simply require some direction, small business marketing strategies and tips will always come in handy. Let's discuss them in detail:
Small Business Marketing Strategies
Marketing strategies promote your business to a target audience, help brand your business, and help achieve sales goals. After you get listed on Google, here are some of the best marketing strategies for small businesses that you can follow:
1. Create A Website
A website is a channel you own. It is a place where you show who you are, what your offerings are, and how to contact you. If you have a professional-looking website up and running, it is the most significant asset for your small business.
We highly recommend creating a website to own your online presence. It works as a full-fledged salesperson for your business and we recommend that you create a site if you haven't already.
Note: Ensure you create an SEO-friendly website for your business. This is because it enhances the customer experience and helps generate organic traffic. As building an SEO-friendly, professional niche-based website can take days, we suggest that you use DashClicks' agency website tool. With this tool, you can make an SEO-friendly, custom branded agency website in a matter of seconds.
2. Invest in Ads
You may be aware that organic traffic takes time to build. So, as a small business, you can consider Google Ads or social media ads for short-term wins.
Google Ads are ideal if you are aware that your target audience is looking for your solution or product on the web. In case they aren't, you can think about investing in social media ads. It is true that people on social media have less buying intent, however, with the help of highly targeted ads and the required impressions, you will capture the interest of your audience.
3. Stay Active On Social Media
Social media platforms aren't just for connecting and socializing but also double up as fantastic business tools. They help businesses engage with potential customers and improve their search engine rankings.
Today, customers expect companies to be active on social media platforms such as Twitter and Facebook. They also expect them to regularly post on social media.
4. Consider Blogging
Another small business marketing strategy you can consider is blogging. It is a great way to generate organic traffic. Even if you post a blog once every week, it will help educate your potential customers and build trust amongst them. Doing so will also increase your site's visibility. Ensure you add a CTA in your blogs for visitors to subscribe to them. Remember, blogging helps provide your potential customers with information even if they haven't yet made up their minds about buying from you.
5. Know The Power Of Your Existing Customers
As per a 1990 study by Bain & Company and HBR, acquiring a new customer is 5 times costlier than closing an existing one (on average). Keeping this in mind, don't stop marketing once your customers have purchased from you.
Think about this - your existing customers have purchased your product/service, which means they already like and trust you. So, identify your opportunities for upselling, cross-selling, and repeat purchasing.
6. Offer A Free Consultation
If you have established yourself as an authority in your niche and offer a high-priced or expert service, you can think about offering a free consultation. Individuals want access to expertise when they are looking to buy professional services. Therefore, offering a consultation can be a step in the right direction. Providing a free consultation also helps you generate more leads and thus, proves to be beneficial for your business.
You can promote your free consultation on social media and your website.
Tip: Offer a 30-60 minute consultation and focus on providing value to your potential customers.
7. Become a Speaker at Events
Another good marketing strategy is speaking at events. When you start out as a speaker for events, deliver insightful talks at smaller events first. You can then slowly work your way into grabbing opportunities that allow you to speak at bigger events.
You can start out by becoming a speaker at these types of events:
- Specific interest groups (for example – sewing, hiking, etc.)
- Major companies and their employees
- Schools
- Upcoming events which you can check in magazines and newspapers
- Business networking groups
8. Offer a Free Webinar
Offering a free webinar is a great medium to allow potential customers to sign up for an online course that you'll host. Such courses are typically between 30-60 minutes. In these courses, you can provide tips and answer questions about a topic your business is experienced enough to talk about.
If you decide to provide a webinar, you get the chance to boost your credibility in your industry. You also get to unlock sales opportunities.
9. Display Reviews on Your Site
Apart from social media, don't forget to display reviews on your site. The reason behind displaying reviews is simple - When customers are thinking about purchasing something, they don't turn their attention to ads, they turn to other customers. This may not come as a shock because showing reviews can raise conversion by more than 360%
10. Offer An Exceptional Customer Experience
Ensure you provide an amazing customer experience. Remember, happy customers can recommend your business to their family and friends. According to Nielsen, 92% of people trust recommendations from family and friends compared to other advertising types.
To improve your customer experience, make sure you go through customer feedback and work on the areas that require improvement. When you focus on providing a great customer experience, you get more online reviews, which builds trust and ultimately drives more sales.
11. Text Your Customers
There is a high chance that your customers may ignore promotional material in their inboxes. But that is not the case with text messages on their phones. As per the statistics, text messages have a 98% open rate. Therefore, from getting a review to advertising a sale, text messaging service for small business can prove to be helpful. Just ensure you write a strong CTA in your text message to motivate the customers to take action (for example: Leave us a review on Google).
12. Establish a Brand
Your business is required to have a clear brand identity for your audience and customers to know what your business is, what it does, and what it stands for. Once you decide your company's identity, match it with a suitable name, colors, logo, and imagery that conveys your brand to your target audience.
Once your business has your own logo, ensure you display it on everything - business cards, advertising, website, and email signatures.
13. Email Potential Customers and Customers
There are many benefits of using email as a marketing strategy. It can be automated, is easy to do, doesn't cost that much, offers instantaneous communication, and can reach many potential customers.
It is important that your business emails relevant, valuable, and interesting content to your audience. This is because you don't want your email to just remain unread in their inboxes.
14. Join Local Business Groups
Another great marketing strategy is joining the local business groups. Doing so offers the opportunity to meet up with like-minded business owners. You can look for meetups and niche-specific groups in your area. These groups are great places to share your ideas and listen to other's opinions about them. It also helps recognize fresh opportunities and even find fresh talent. Lastly, these groups can also lead to profitable partnerships and joint ventures.
Marketing Tips For Small Businesses
When you invest in marketing, you grow your business and your brand. To position your company for success in 2021, let's discuss some marketing tips for small businesses that can prove helpful to you:
15. Create A Buyer Persona
When you think about a customer looking for your service or product, how do you imagine them? What are their pain points? What job do they do? Creating a buyer persona that describes your ideal customer and tells a story about them can assist you in optimizing your website for them.
When you create a buyer persona, you are in a better position to know what kinds of things your target customers could be searching for online. These terms can then be used on your website.
16. Increase Your Google Ranking With SEO
The technique that helps your site rank higher in SERPs is defined as SEO (Search Engine Optimization). SEO makes your site more visible to those searching for solutions that your business can offer via search engines such as Bing, Yahoo!, and Google.
An SEO strategy consists of certain things, including buyer persona research, on-page SEO research, and keyword research. With the help of these three areas, you get to know how your target audience is searching on the web. These areas also make your business get noticed by the right people online.
17. Research Keyword Opportunities
In the previous sections, we talked about creating buyer personas. Use these personas to find the right keywords for your business. Then, what you can do is open a tool called KW Finder to search for related keywords for your audience.
You can also go through our Definitive Guide on Keyword Research for SEO to know how to find keyword ideas.
18. Optimize Your Site For Mobile Devices
We all do a lot of Google searches on mobile devices, that, too, almost every single day. Therefore, it is crucial to understand the importance of having a website that is optimized for mobile devices. Your website, when opened on a smartphone, should look clean and allow for easy navigation. Remember, you can lose potential customers if they decide to leave your site because it wasn't optimized for their mobile phones.
19. Use Social Media For Customer Service
After you join different social media platforms, make it a point to answer customer questions when they ask them via direct messages or comments. You want to let your audience know that you are responsive as well as credible.
Note: A lot of companies today are using Twitter for customer service.
20. Encourage Happy Customers To Share Their Experiences
When a delighted customer talks about how amazing your business is on review websites or social media platforms, it shows that your service or product is a great investment. Social media in particular is where word of mouth really works and influences a person's purchasing decision. For example, if an individual sees their friend raving about your company on Facebook, they are more likely to purchase from your business.
If your customers say that they loved your product, encourage them to share about their experience on Google, Facebook, or Yelp.
21. Reply to Customer Reviews
So many business owners do not reply to reviews. But, this is a mistake they must stop making. Responding to reviews is highly beneficial for your business. One of the most significant benefits you get from doing this is customer loyalty. When you reply with a simple message such as “Thank you so much, we hope we can see you again soon,” you leave a great impression in your customer's minds and encourage them to return to you.
22. Give Co-Marketing A Try
Look for a local business in your area that you do not directly compete with but provides a service or product to a similar target audience. If you find one, think about working with the business on a co-branded campaign to promote each other through email, on social media, or in your blog. Doing so will give the local business a lot of promotion and let their fanbase know about your business.
23. Try Influencer Marketing
Look for a person in your area who is an expert in your field and has a strong social media following. If you can contact the person, check if they can share their experience of your service or product on social media. If the person agrees, their follower base will know about your offering and may trust it because an expert recommends it.
24. Advertise on Social Media
Most of the big social media platforms provide advertising options. With these options, you can target your posts to a particular audience. Small businesses have been advertising on Twitter, LinkedIn, and Facebook for years. You can think of advertising on Instagram as well.
25. Offer Coupons on Landing Pages or in Newsletters
A great way to engage your customers and make them happy is to place a coupon in your marketing emails. When your customers purchase a service or product from you by availing of a discount, they may be more likely to pay the full price the next time.
Tip: You can provide a code for a free trial to your prospects.
26. Tell a Unique Brand Story
Telling a unique brand story is like conveying your own life story - one that has feelings, emotions, and teaches something. Your brand should have a different, one-of-its-kind story that draws your audience towards your business and makes them want to know more about it.
“Content” is a means to let people focus on your business. Some content creation tips for your brand's story are:
- Know what your audience desires and what their content preferences are.
- Produce content that educates and entertains.
27. Create Video Content
It may not come as a surprise to know that people remember 95% of a message from a video. We all know that video content is quicker and much easier to understand. Today, people prefer video lessons as it gives a clear picture regarding what a person wishes to explain. So, another great marketing tip for small businesses is producing more video content for their audiences.
28. Create Beautiful Assets
When you have beautiful assets, your business stands out. Once you figure out your content marketing calendar, you should start creating your assets.
As a first step, start with content. Make it a point to write original and professional content. Then, you can create email campaigns and social media posts. Also, focus on updating your website, creating video content, and contemplating the potential landing pages to create.
All in all, make it a point to be proactive about creating beautiful assets.
29. Leverage Your Community
When marketing your brand, it is best to aim small before you decide to expand your outreach. At this point, the entire world doesn't need to know about what your business has to offer. Start by reaching out to the people around you. Get the word out about your business by telling your family, the local community, and your friends. Check if they support your business. Once you create a customer base within your community, you can consider expanding your outreach and promoting your business.
30. Update and Improve
Stand out from your competition and be honest, genuine, and bold. As a small business owner, you must constantly look for ways to improve and update your offerings. Look at adding value and don't be afraid to try something unique.
Conclusion
Bottom line, these marketing strategies, and tips will definitely help in the growth of your small business in the year 2021 and beyond. Some of these ideas may take time to show results, while others may provide immediate effects. But it is important to note that all of these ideas will help take your business to new heights.
Now that you are armed with so many ideas, you have started your journey of marketing your small business much more effectively. So, which of these strategies and tips are you going to use first? Which ones are your absolute favorite?
Digital Marketing Agency Pricing Guide: How Much Should You Charge?
As an agency owner, you must make sure that you are making money. The increasing competition in the digital marketing industry is pushing down prices, and it calls for competitive prices to be introduced by the agencies. However, if you don't make a profit, you will soon find yourself struggling as an agency owner.
Criteria to Be Used to Determine the Prices in a Digital Agency
It can be the biggest challenge for the startups, yet as a general rule, the prices charged by you should cover the overheads and the cost of the service provided. So, the pricing model should entirely be based on the services you provide.
If you are curious to know how much you should charge, our digital marketing pricing guide will help you immensely. Please remember that these charges are applicable for the year 2021.
If you intend to charge your customer regularly, the average price should be anywhere between $2,500 to $12,000 per month. The hourly charges would vary from $50 to $600 per hour. The minimum amount for a project would start from $1000, and it applies to small to midsize companies.
How to Determine a Reasonable Price?
With so many price models available, you will likely find a considerable variation in the rates. It makes determining reasonable prices for your services a challenge. These variations in the rates may expand further when you outsource your work.
Companies and agencies that outsource from third-world countries have an obvious cost advantage over their rivals. They can quickly drop their prices significantly without compromising their profit margins.
How should you determine the prices that don't go beyond customer expectations and still cover your operational costs in such a scenario?
Let’s consider two major factors to help you decide the prices you should charge as an agency:
- Your overall operational cost
- Agency pricing model you want to implement
1. What is the Overall Operational Cost of Your Agency
There are several expenses you should consider to determine the overall operating cost:
A. Office Expenses
It includes some basic expenses such as furniture and equipment, rent, maintenance, merchant fees, office supplies, etc.
B. Production Expenses
Professional digital agencies spend on team management software, CRM, SEO, digital marketing tools, social media tools, cameras, projectors, etc.
C. Workforce Costs
Staffing cost includes salaries, perks, benefits, insurance, training expenses, and bonuses.
D. Business Setup Fees
Licensing fees, corporate taxes, attorney's fees, accountants and book-keepers, consultant fees, etc.
E. Additional Expenses
Online marketing startups also need to spend on advertising, travel, accommodation, etc.
2. Agency Pricing Model You Want to Implement
You have a wide range of choices available to make digital marketing pricing plans. Some of these options are as follows:
- Hourly Charges: Charging hourly rates is the simplest form of pricing when you are unsure of the time needed to complete a project. Make sure the hourly charges cover your operational costs. Remember to keep a few extra hours as a buffer. It helps the clients to stay within their budget.
- Project-based Charges: If you have the required skills to execute a project, you can charge based on the project. Developing a social media ad campaign or managing online reputation campaigns falls under this category. With new clients, the strategy works best because once they get satisfied with your performance, you can go for more extensive projects with recurring fees.
- Retainer Prices: Once you can build trust and establish rapport with your client, you can charge retainer prices, where the deliverables are predefined. Such pricing gives the agency the actual financial strength it needs the capacity to survive without any external assistance as you start earning a regular monthly income. However, make sure your price doesn’t sound too expensive to the clients.
- Recurring Pricing Model: This is one of the most common pricing models, especially for long-term projects such as SEO projects. Since SEO takes a lot of time to deliver results, which easily stretches from months to years, it marks the beginning of a lasting relationship with your clients and steady income.
- Performance-based Pricing: It is the riskiest pricing model often adopted by reputed agencies confident of their expertise and ability to deliver results. It may be related to sales, conversions, or traffic on the site. However, it would help if you were prepared to provide the right metrics to support your claims and the efforts you have put in. Performance-based pricing is easy to scale, and hence it helps you exert influence and the client’s business. However, it is a significant drawback; you won’t get paid if your agency cannot perform.
- Value-based Pricing: Such a pricing model is adopted by the agencies that are confident of providing value to the client’s business or are convinced that they can solve their intricate problems. It is challenging to implement because agencies can’t achieve challenging goals consistently.
- Customized Pricing: This type of pricing is applicable when you charge for different services offered within the digital marketing domain. It is one of the most transparent and affordable pricing models, which allows you to tailor your services according to the client’s needs. It makes it easier for you to charge on an hourly basis and adopt the recurring price model.
Pro Tip: Remember to send your clients a professional quote – you can easily create one with the free quote maker.
The Average Prices of Digital Marketing Services in 2021
This table will provide you with the standard online marketing rates in the US in 2021:
Apart from that, there are different service plans for which you can charge a monthly fee. It can be $1500, $2500, or $3500 per month.
These packages are applicable roughly for 100, 150, and 200 keywords and include a dedicated digital marketing expert for your assistance.
What Determines Digital Marketing Pricing?
We are going to discuss the different factors that determine digital marketing prices in the section.
It would help if you remembered a simple formula for pricing, and that is:
Cost + Markup = Price
The cost of the services includes the hourly charges of the experts, administrative fees and office expenditure, and money incurred on buying expensive software and tools. Digital marketing pricing packages also include markup prices. Markup is the money you make on the services provided.
It usually is 20% to 50% of the service cost. This amount is variable, and the discount is offered from the markup only. If you face difficulty determining the markup price, estimate the value you provide to the client, and you will easily do it.
While this holds for SEO services, the PPC pricing may be entirely different. The PPC charges include the percentage of the ad spend, so you can easily mess up these deals. The project may involve more than one contractor, i.e., a copywriter, a content manager, a graphic designer, a video editor, and an ad manager.
It makes it difficult to calculate the actual cost of service. It is up to you to figure out the right pricing strategy in such scenarios. It can be hourly or campaign-based pricing, whichever suits best for you.
How to Price Social Media Marketing Services?
Knowing how to price your social media marketing services is instrumental for your success as a digital marketing agency. Social media is vast, and your presence on the platforms your audience uses the most determines your success. Posting engaging content regularly on these social media sites requires teamwork.
Agencies hire freelancers and full-time employees to manage their clients' social media accounts and provide value. Agencies markup the cost of the services they provide when billing their clients. According to the pricing structure discussed above, they may add a markup of 20-50% of the service cost. For premium agencies, this charge maybe even higher.
To determine the cost, you need first to figure out the roles and costs associated with your social media account management team. Hire content managers, graphic designers, and video editors and estimate the cost of hiring their services for your clients' social media projects. Add the desired profit margin to it to calculate the prices you can charge.
Formula to Calculate Social Media Agency Pricing
The actual cost of hiring social media professionals and designers + cost of the software & tools being used + your profit margin = PRICE a digital agency should charge for a social media project
Here are the hourly charges of some of the roles as in-house employees in a digital agency:
Here are some of the possible social media roles associated with a social media project:
Social Media Management
To determine the average cost of social media management, you must know the different tasks associated with it and the roles you’ll need.
Different tasks associated with managing a social media account:
- creating content
- providing customer support
- monitoring conversations
- analytics
- working with influencers
- community management
- running paid ads
Social media roles you will need:
- strategist
- ad manager
- scheduler
- creative director
- copywriter
- designer
- video editor
- proof-reader
- analytics reporter
One Time Account Setup Fee
Every account needs a one-time setup apart from the recurring services. Setting up a social media account is an essential service because it carries the essence of your branding. It would help if you considered everything from the tone to the organization's colors, graphics, and mission statement while setting up an account.
It might also involve creating a video cover, profile image, cover page, featured images, and short and long bios. Apart from these, you may also need to create a business manager account and possibly a group.
Therefore, agencies also charge a separate one-time account setup fee.
Social Media Marketing Pricing For Ads
Social media ads management is also an essential service to consider, especially when determining SMM pricing. It involves managing ad spend, setting up the ad campaign, and making it a part of the comprehensive social media strategy. Again, you need an entire team of experts to manage social media ads just as you need it to manage a social account.
Here is an example:
An agency charges for social media ads in this fashion.$500 flat rate + 30% of ad spend (If the total ad spend is less than Rs. 3000/-)
If the ad spend is above 3K, then a percentage fee replaces the flat rate.
A % rate of the ad spend + 30% of ad spend (If the total ad spend more than Rs. 3000/-)
You would also need to charge for image creation (shooting) and editing for social media purposes if the client doesn't supply stock photos.
Don't Undervalue Your Social Media Services and Pricing
The pricing depends on the value an agency offers to the client, but most of the time, social media agencies undervalue their services and charge a meager fee. If you know the worth of your services, you can always set a reasonable price.
Apart from connecting businesses with their customers and building a community, social media does much more than one can expect. It also helps create brand awareness, increase customer satisfaction and brand loyalty, generates leads, boost sales, and retain clients. Social media also brings quality inbound traffic.
Roles to Be Filled In
To figure out roles to be filled in and the number of hours needed to complete the job is necessary to execute a successful social media campaign. The next step is to decide the markup, usually 20% to 50% of their costs. Keeping some margin in the markup will provide you a cushion against unexpected expenses.
Here is an example:
- The cumulative cost of the contractors/freelancers is $50 an hour.
- Agency charges $70 to $75 an hour.
- It equals a 45-50% markup so that the agency will make $20 to $25 per hour in labor costs.
- Contrary to smaller agencies, the premium agencies may charge anywhere from 70-150% markups. However, they need to deliver exceptional quality to justify the prices.
You need to create platform-specific content to deliver value and drive results for your client. In the digital marketing industry, you can charge according to the quality you provide. Hiring experienced and trained contractors will always be advantageous if you don't want to start from the bottom.
How to Price Website Design Services?
The same formula is also applicable to calculate the price of web design services:
Cost + Markup (profit margin) = Price
Website design is a multi-step process, which makes its pricing a bit complicated.
Here, too, tasks, job roles included, and markup will decide the ultimate cost of the project.
There is a difference between website design and website development. The former has to do with the user interface (UI), and the latter is more related to User Experience (UX).
How Much Should I Charge to Create a Website?
To determine the price of web design, you need to consider the following two factors:
- The amount of work required for web design
- The amount of value it will provide to the client
Here are the elements of web design services:
- UI design
- UX design
- Graphic design
Ongoing Maintenance of a Website
The ongoing maintenance of a website should also be considered when figuring out the cost of web design. It includes code maintenance as well.
So, the simple formula you can use to calculate the cost of web design is:
Cost of web design = [Hourly rates of the designers and developers + Web hosting and domain registration fee and taxes + Hourly rates of other contractors such as copywriters, graphic designers, and video editors]
To reduce your expenditure on hiring website developers and designers, try hiring white label web design services. You’ll be stunned by the results, convenience, features, and prices. White label web design services have the following features:
- Easy drag and drop editor
- Self-service maintenance
- Hosting and SSL certificate
How to Price PPC Services?
For PPC, experts recommend charging a flat price until the ad spend is less than $3000. It can be anywhere between $450-$750. When ad spend exceeds $3000, you can charge between 13% to 30% of the total ad spend.
You can lower down the percentage you charge as the ad spend grows. More ad spend doesn’t mean more clients or more business. It’s just that the financial strain has increased on a single client. So, it would help if you didn’t charge more.
If you don’t have a PPC expert on board, you can hire freelancers from sites like FreeUp or Upwork, but finding the right contractor who can deliver results is extremely difficult. So, the best solution is to hire white label PPC services. Reputed white label companies are known for their consistent performance and ROI so that it can be the safest bet yet the most affordable option for the agencies.
What to Expect Next After Ordering A Fulfillment Service in DashClicks
How To Price SEO Services?
You can use the standard formula to price SEO services:
Cost + markup = price of the SEO services
Generally, agencies markup on SEO services ranges between 20% to 50%. Add contactors’ fee, i.e., $50 an hour, to a 50% markup price, and it comes to $75 per hour, which is, on average, the final cost to the client. So, you make $25 an hour on SEO services from a single client.
Premium agencies usually charge a 70% – 150% markup, and most businesses can’t afford that.
Again, there are three significant types of SEO services:
- Off-Page SEO
- On-Page SEO
- Local SEO
SEO requires a lot of activities and effort. Collectively, you should pay an average of $50 for all of these tasks. However, the price is not carved in stone and can be increased or decreased a bit.
The essential elements of SEO are:
- The site structure
- A secure HTTPS
- The page speed of the site (A critical ranking factor)
- A Robots.txt file (A file that prevents Google spiders from tracking specific content)
- Keyword strategy
- Removal of duplicate and thin content
- Internal linking strategy and creating topic clusters
If you want to impress your client and rank #1 on various search engines for multiple keywords and search terms, try hiring DashClick’s white label SEO services. With access to the white-label dashboard, you’ll also receive automated white label SEO reports that will save your time and efforts.
Conclusion
Making a cost evaluation and establishing a budget is crucial to ensuring profits in an agency business. Most often, the prospects don't know what they want. A consultation and assessment of their budget are essential before you offer them online marketing services.
Hiring white label services is now a trend as not only it helps you reduce the contractors' fee. It also eliminates the hassle of reporting and ensuring the delivery of quality services. DashClicks' white label services are known for excellence and result-oriented services and hence customer satisfaction and business growth. Call us today at +1 (866) 600-3369 to learn more about the various packages and discounts.
Success Formula to Build a Profitable Agency From Scratch
Digital marketing has gathered momentum, and soon the industry will touch the $375 billion mark globally.
To harness its enormous benefits, you should first spend some time learning its various streams and fundamentals. Developing a roadmap and an action plan is the next most important step. The easy availability of numerous marketing options can overwhelm a beginner solopreneur, so cutting all the clutter, we bring you an actionable plan that includes where to start and how to proceed.
A strategic roadmap template will help you define and shape your marketing efforts to attain your goals faster. So, first, learn how to build and run a digital agency from scratch.
How to Build a Digital Agency?
Here are a few steps to successfully build your digital marketing agency:
- Spend time on self-education
- Choose your niche and leverage niche marketing
- Start local
- Perform competitor research
- Create a professional website
- Build a portfolio
- Set a pricing model
- Go social
- Generate leads
- Simplify client onboarding
- Hire white-label services
1. Spend Time on Self-Education
You can get access to a host of free educational material from DashClicks that will sharpen and upgrade your online marketing skills. Most of the study material is designed for agency owners, and you’d easily be able to locate the sections dedicated to agency owners in our blog section.
Here are some of the resources you can refer to:
- Video Blog
Dashclicks’ video blog is immensely beneficial for the agency owners as it shares proven digital marketing strategies directly from the successful agency owners, including Chad Kodary, the CEO of DashClicks.
- Dash University
Dash University is the DashClicks' education, and training venture explicitly launched to help agency owners succeed in this challenging marketplace. Branded as a "university for agency owners," Dash University educates you on what works and what doesn't work.
Dash University conducts a new live online training session every week. With four distinct training styles, it helps you absorb all the information with minimal effort. With entertainment and engagement being the top priorities during the training sessions at Dash University, you can learn complicated stuff without feeling overwhelmed.
2. Choose Your Niche and Leverage Niche Marketing
Finding your niche is crucial to survival in this challenging marketplace. Most agencies promote themselves as full-service agencies, but it goes against them when targeting clients from a specific niche. Positioning yourself as an expert in a particular niche is the remedy that works wonders.
To know more about targeting a specific niche and other aspects of niche marketing, read this article - How to Grow and Scale Your Digital Marketing Agency in 2021
According to a HubSpot study, the average agency's profit margins are generally shallow ā reportedly between 10% and 20%. It is therefore essential to distinguish your agency from others.
The big question here is how to define your niche. Do some SWOT analysis and discover which type of company or industry you can serve most effectively, given your experience, exposure, and interest. For example, you can specialize in specific sectors such as tech companies, finance companies, and businesses linked with travel and hospitality. You can also choose the business types such as family-owned businesses, small businesses, and VC-funded companies.
Some of the niches you may consider are as follows:
- Roofers
- Painters
- Landscape architects and designers
- Educational institutions
- Massage Therapists
- Personal Trainers
- Tattoo parlors
- Engineering and technology companies
- HVAC
- Water Damage
- Rehab Centers
- Auto Shops
To pick the low-hanging fruit offered by niche marketing, follow these tips:
Show the proof of success in the category you claim to be an expert in through testimonials, mentions, or case studies.
Acquire expertise and knowledge of your niche as well as current and future trends. Keep yourself abreast with the latest industry updates through blogs, trade journals, and subject matter experts and influencers.
Get access to customized marketing tools and templates related to the niche you want to target.
It’s not necessary to focus on just one niche, you can choose multiple niches at a time, but these three tips apply to all of them. Hard work is the key to success, along with these tactics.
3. Start Local
Being in the same area builds trust among local businesses. It is comparatively easier to introduce your agency when you are a local player. Once you have a portfolio of local clients, you can easily penetrate the international market. Meet local community leaders, attend local events and get yourself featured in the local press. Participate in a social cause.
4. Perform Competitor Research
Performing a competitive analysis helps you in many ways, especially when you need to know your competitors’ specific strategies. You can use Ubersuggest, a keyword suggestion tool, to find the popular keywords and their variations.
Entering a broad term into the software to engage in keyword discovery will bring you many ideas to explore the topic. When you perform competitive research, you should follow these tips:
- Restrict your competitors to 10-15
- Find out how they are monetizing, i.e., making money
- Delve deeper into their content marketing strategy
a. Take a look at their blog posts and social media posts
b. Check their content formats, i.e., podcasts, blogging, or vlogging
c. Analyze their SEO tactics
5. Create a Professional Website
Based on the competitor analysis and content marketing analysis, you can launch your website. All you need to do is choose a domain name and hosting service. Remember, your website is often the first touchpoint for your customers, so create it as per your branding. Avoid clutter and make it user-friendly.
1-Click Agency Website through DashClicks' Agency Website Tool
You can create a professional agency website through DashClicks' Sites App within a matter of minutes. You don't need designers, developers, and content writers to develop these professional and beautiful template-based websites.
6. Build a Portfolio
Building a portfolio is the prerequisite before you create your website. Offer free digital marketing services to your friends and their businesses to make your first portfolio. It will also help you get free testimonials that you can use on your website to build trust. You need not run a full-fledged online marketing campaign for a client to make a portfolio. If they have a local store or local business, you need to do local SEO for them through Google My Business and perform some directory listing.
When you have so many things on your plate and if it seems too much for you, you can order white-label directory listing services from DashClicks at an affordable rate. We are with you at every step of your journey to become a seven-figure agency.
Creating a Facebook business page and an Instagram account for them and creating a couple of posts is also a good idea. This approach has two benefits. First, it will help you in networking and spreading awareness about your business. Secondly, you may also win a paid contract in the process in case your friends liked your work.
Tip: Keep your portfolio ethical and verifiable.
Further reading: 11 Benefits of Using White Label Digital Marketing Services
7. Set a Pricing Model
For essential services, you can charge your client on an hourly basis. A flat retainer or a monthly fee is the simplest pricing model. You can also charge a percentage of spending as your fee, which offers a pretty transparent pricing model. Refer to a digital agency pricing guide or check out the market rates before you launch your agency. Here are some of the pricing options available to you.
- Hourly charges — Straightforward, but it offers no incentive to work faster.
- Project-based charges — If you have the required skills, charge a flat fee for any project. It’s understandable and easier to scale.
- Retainer model — Ensure a good steady income each month. Good for you when your agency produces a large volume of work each month.
- Recurring model —Offers discounted annual agency pricing plan. It’s Ideal for long-term projects such as SEO.
8. Go Social
Social media platforms enjoy a tremendous reputation as some are the most powerful communication mediums between the business and customers. So, as soon as you have your website live, create your company's social media accounts on the major social networking sites. These are the best places to build brand awareness and engage people to bring them into your sales funnel.
For further reading, please read: 14 Digital Marketing Tools to Boost Your Online Presence
9. Generate Leads
Generating leads can be the most challenging aspect of a business for a new agency, but you shouldn't be discouraged. We are sharing with you a formula that will help you generate leads. Keep your target customer in mind and create their buyer persona. Agencies generally succeed with their lead generation efforts through video marketing, blogging, and affiliate marketing.
Let's begin with video marketing
A. Start Video Marketing
Create a YouTube channel and start posting excellent videos adding your target audience's pain points. You can include case studies, how-to videos, and client reviews and testimonials in these videos. Please make sure you regularly post on your YouTube channel. Otherwise, it will lose its traffic and rankings. If some of your blog posts or articles perform well, you can always make vlogs of them. This way, you will soon develop a small audience that you can divert to your website.
B. Try Affiliate Marketing
Affiliate marketing and cold email marketing also have tremendous potential. It involves referring or endorsing a product or service through a blog or your social media account. Sometimes, affiliate marketers also create a full-fledged website to sell a product or bundle of products. The affiliates earn a commission on each sale made through the unique links placed by them.
Further reading: Get Clients for Your Digital Marketing Agency in 2019 on Autopilot
C. Create a Lead Magnet for Your Website
Most of your website visitors never convert to leads. From readiness to commitment to an inadequate level of trust, there can be "n number" of reasons for this. For such visitors, you can use a lead magnet.
What is a Lead Magnet?
A lead magnet is used to capture website visitors' contact information, so you can move them into your marketing funnel and nurture them till they convert and become your loyal customer. Ebooks cheat sheets, templates, whitepapers, and other learning resources are pretty popular these days as lead magnets.
Click this link to see the examples of lead magnets used by companies such as Instant Offices.
D. PPC (Pay Per Click)
Pay per click is one of the best marketing strategies for ROI to generate leads when you have little or no organic traffic. Both Facebook and Google Ads can boost your outreach beyond your expectations. PPC ads allow you to target a specific audience looking for services similar to yours, which is why these are highly effective for lead generation. However, it would help to keep a tab on your ad spend as it may soon go beyond your budget.
E. Content Marketing and SEO
The best way to generate leads is through content marketing and SEO. The organic traffic is free, and hence this is the best option to generate, nurture and convert leads.
Write content on topics your audience needs. Answer their queries, address their pain points and tell them how your products and services can help. SEO helps your website to get more visibility on search engines. It boosts traffic on your website that is primarily free. Create a blog and create helpful content and optimize it to attract search engines' attention to your blog.
Pro Tip: Hire white-label SEO and content marketing services as both fields require expertise, and hiring professionals can be a costly affair for a newly launched agency.
Here are the five benefits of hiring white label content marketing services from DashClicks:
In the end, this video will immensely help you to build, scale and grow your digital marketing agency.
The Exact Blueprint To Starting A Digital Marketing Agency
10. Simplify Client Onboarding
When your agency grows, you get more clients on board every month. Onboarding is a tedious and repetitive process, so it consumes a lot of your time and energy. Technology comes to your rescue in this and allows you to handle onboarding on autopilot.
DashClicks' onboarding platform allows you to automate client onboarding.
The intelligent onboarding process prevents all the manual work by gathering crucial information from the client. So, you can either complete it yourself or send them straight to your client via your white-labeled dashboard. The system also sends automated reminders through email to the client, so they don't forget to complete them. As a result, onboarding can be achieved without any delay.
11. Hire and Resell White Label Services
Spending too much on hiring and recruitment, in the beginning, can turn out to be a recipe for disaster. Instead, you should hire white-label digital marketing services, which are pretty affordable yet best-in-class.
It would be best to convey your brand values and preferences to your white-label partner, who will deliver the most suitable solutions to you. So, you can allocate your limited resources and time to marketing and sales and delegate all the functional and operational tasks to us. DashClicks' fully white-labeled marketing platform allows your agency's brand to shine. The platform will enable you to add your own branding wherever you want.
Further reading: Your Complete Guide to White Label Reselling
Additional Tips:
- Keep your lead response time low. Typically, it shouldn’t be more than an hour, or else you may lose the client.
- Set up an outbound sales team and create a lead pipeline.
- Market your website first and bring it on top of search engine results. Try paid advertising on Facebook and Google too.
- Invest in guest posting for link building and creating brand awareness.
- Use original pictures & high-quality graphics on your website instead of cheap-looking stock photos.
- Add personality to your brand. If you look like a replica of Jeff Bezos in his early days running Amazon from a single desk garage office, mention it. Talk about it in your About Us section and reveal your authentic self.
- Frequently publish on third-party websites and LinkedIn for added exposure.
- Guard your online reputation. Answer negative reviews, complaints, and queries promptly on social media and elsewhere.
- Highlight your strengths and share your achievements.
- Create powerful customer success stories and case studies and share them aggressively.
- Set your milestones and long-term goals.
- Build relationships with your customers, deliver excellent results and ask for referrals.
- Delegate rather than doing it all by yourself.
- Send letters and gifts to your clients at important events and festivals.
- Hire and train the right people.
Are You Ready to Launch Your Digital Agency?
Even though the idea of launching a digital marketing agency sounds overwhelming, if you carefully tread the path and follow the tips shared above, with perseverance, eventually you will succeed. It would help if you had the right team, the right strategy, and the right tools to succeed in this competitive and demanding marketplace. DashClicks equips you with the right tools and strategy. Collaborate with your clients and offer free training using DashClicks educational and training resources. There is substantial money in the field of corporate training, and it will reduce your churn rate, too.
How to Add Additional Revenue to Your Digital Marketing Agency
The biggest mistake newborn agencies make is to strive for high-ticket clients right from the onset. While it's a good idea to have high ticket clients onboard to generate instant revenues, the strategy won't take you any far as it has a fundamental flaw.
A large number of low-ticket clients is always better than having a small number of high-ticket clients. There are two primary reasons for that. The first reason is that this industry has a super high churn rate, which is three months only. Secondly, it's much more challenging to win a new client than upselling an existing client or offering them recurring services.
So, you should choose your method of prospecting carefully. We have laid out this entire process to help you understand the best practices recommended by Chad Kodary, the CEO of DashClicks, to grow your agency and boost its revenues.
Mantra: You need to LOWER CHURN to improve revenue growth in your agency. So, every step you take to reduce churn will ultimately help you increase your revenues and survive as a business.
1. Start With a Low Barrier to Entry Products
The best way of prospecting is to start with an irresistibly low barrier to entry products that people can buy easily. For a digital agency, it can be a professional-grade website. DashClicks tool InstaSites allows you to create instant websites for your clients within seconds.
With InstaSites, you can create a beautiful looking instant website based on a niche-based template and ready with content and graphics. It will provide a truly transformational experience for your prospects. You can offer a completely professional-looking website for $199 + $40 per month. So, it will become a source of recurring revenue for you for at least the next six months.
The fact is that a website is an inexpensive product that brings with it a lot of value. It's easy to sell to build relationships with a prospect. Furthermore, it takes a lot of time to make a professional website, but with DashClicks tools, you can instantly create a ready-to-use website. If you share how the website will look like, they will be impressed with your speed and skills.
2. Use a Value Ladder Approach for Upsells & Downsells
After selling the website, you shouldn't sit idle. Instead, you should call up your client and ask them for feedback. Since most of your clients are probably local businesses such as roofers, plumbers, home services providers, masons, and carpenters, they must promote themselves as local businesses on the web.
They need to get their directory listings fixed as there can be several inconsistencies due to manual errors which can prevent your customer from being able to contact you. The customers who search for local businesses or services through their mobile phones or local directories such as Yelp can't find you if you have an incorrect building number mentioned there.
Price rebuttals are common, but if there is any other reason stopping them from buying your product or service, you can convince them of the value of the product versus its price. For example, you can push directory listing services to boost their local SEO and attract more local traffic.
88% of people who search for a local service on their smartphones visit the store the same day.
3. Sell Recurring Services (Monthly Payments)
The best way to become a millionaire is to have multiple clients paying you recurring fees every month rather than a few clients paying a one-time hefty fee.
What is a Recurring Payment?
Just like you pay for Google Apps, Kindle Unlimited, Netflix, loan repayments, kids' school fees, and perhaps your website hosting, there are millions of people and agencies who make recurring payments for a service.
Recurring billing happens when you allow a merchant to automatically charge you for specific services as per the schedule mentioned in your contract.
Many household items, electronic goods, and furniture items are available on a recurring payment basis from different merchants and physical and online stores such as Amazon. Recurring transactions are so common that the total volume of annual recurring transactions in the US alone is estimated to be around $473 billion in 2021.
Here are a few ways you can sell recurring billing to your customers:
- Make recurring payments the standard way to buy or subscribe to your digital services.
- Give many options to your customers and support as many payment types as possible.
- Don’t overcharge and introduce a fair price point that your customers find easy to pay.
Here are the recurring methods suggested by Chad. If you buy white label services from DashClicks, you can easily offer your clients the following recurring subscriptions. DashClicks will do the fulfillment:
- Create a website through InstaSites in a matter of minutes and sell it to your prospect @ $49/month + $199 Setup Fee
- When they become your customer, share with them the value of local SEO for incoming traffic and sales and offer Directory Listing Services @ 199/month + $99 Setup Fee. Again, source these white label services
- Offer them Social Media Posting services and charge $399/month + $99 Setup Fee
- Offer them SEO services and charge $699/month + $199 Setup Fee
- Offer them PPC services and charge $999/month (roughly) + $699 Setup Fee
Irresistible Sales Formula Training Course
Conversion of leads is the biggest challenge for marketing and salespeople. Here is an irresistible sales formula from Chad Kodary, the CEO of DashClicks, that will help you turn leads into high-value clients. The training course introduces you to proven prospecting systems that will assist you in filling the pipelines with qualified leads and teach you how to make those leads an irresistible offer.
Get Access to all our courses, tools, training & curriculums, mentors, and communities including Dash University and Call Center Secrets. To create a successful marketing agency, you can join Dash Elite Program and youā€™ll get free access to all of the above.
Note: Watch this video to know more about the Dash Elite Program.
4. Offer Promotional Prices on Long-Term Commitments
People are not likely to say yes to every sales offer, but they love discounts and offers. Capitalize on this psychology and offer them an irresistible package on long-term commitments. Shift your positioning and review your prices. Pick up your phone and check if they are hesitating to say yes to your previous offer.
If so, offer them a much better-discounted price for the long-term commitment. This trick will likely work and help you to add another customer to a recurring payment contract. It will boost your cash flow and offer you the ability to survive for a long time.
5. Build a List
None of your campaigns will succeed if you don't have a list of prospects. Lists are essential as marketers aptly say that the money is in the lists. Email lists, social media followers' lists, and even telephone numbers obtained from similar or lookalike databases can do the trick.
The more extensive the list, the more money you are likely to make. Use these lists for email marketing campaigns and social media campaigns.
6. Build a Sales Team
Building a sales team is highly crucial to a digital agency. But, what about its structure and sales strategy?
Chad further explains it in this way. You can build a sales team of tele-callers, and sales reps referred to as “fronters” and “closers,” respectively. You can generate a list of your prospects as per the services you offer and your physical location. In this list, you can also include people who have:
- Visited your website
- Expressed interest in your business during an event, a meeting, or online interaction.
Source: Top 10 Fastest Ways To Add Additional Revenue to Your Agency
7. Overdeliver Since the First Customer Interaction
To decrease churn, you must overdeliver since your first customer interaction. If you make it a part of your mission statement, it will not go unnoticed, and soon people will get to know about you through word-of-mouth publicity. The standard churn rate is 3-5%, so, if you can manage it within this limit, you're doing a great job.
Over-delivering never fails to impress your customers, and it gets acknowledged almost immediately. Overdelivering leads to customer delight and loyalty, and it helps you boost your brand image. It also dramatically reduces the churn rate, which is a significant challenge for the agencies.
8. Create an Easy Onboarding ExperienceĀ
Onboarding can be tedious both for you and for your clients because of lengthy documentation and paperwork. DashClicks white label dashboard makes onboarding a smooth process by taking care of all the repetitive tasks. DashClicks' intelligent onboarding process automatically gathers essential information from your clients. You can buy the service from DashClicks' fulfillment store and automatically allow your clients to access the white-labeled onboarding platform.
Most agencies complete the onboardings themselves, which chews up lots of your time, straining precious resources. The best way is to send them straight to your client via your white-labeled dashboard.
It will also help reduce churn in a big way.
9. Educate Your Customers
Educate your customers to reduce churn and grow your revenues. Certain aspects of digital marketing require education, especially when you're running a campaign, and your client has no clues about its purpose, scope, TAT, and estimated time to expect results. As a result, the churn rate is often high in SEO projects.
The core services such as SEO require a lot of communication between the client and the agency because people are generally unaware of its value, dos and don'ts, methodologies, and complications.
When you hire white-label SEO or digital marketing services from DashClicks, you also get access to a host of educational material from DashClicks such as their highly informative blog, Video blog, Marketers Mindset Podcast, Webinars, Private Facebook Group, and Support Center.
- Video Blog
DashClicksā€™ video blog is highly beneficial for the agency owners as it shares proven digital marketing strategies directly from the successful agency owners, including Chad Kodary, the CEO of DashClicks.
- Dash University
Dash University invites its members every week to a new live online training. With four distinct training styles, it helps you absorb all the information with minimal effort. Engagement and entertainment are the salient features of the university, so you can learn complicated stuff without feeling overwhelmed.
10. Increase Communication With Your Clients
ARC triangle is often used in Scientology, a 20th-century belief system invented by L. Ron Hubbard. The ARC triangle has three components:
- Affinity
- Reality
- Communication
The triangle is often used to describe the dynamics of human relationships and emotional connections. Affinity is the degree of affection or love between two persons to be described as the emotional state. Reality reflects the state of mind or agreements on what is real. It forms the basis of our behavior toward others.
Communication is considered one of the most crucial in all of the three elements, and it happens through the exchange of ideas. According to Scientology, improving communication will improve all three aspects of the ARC triangle, including affinity and reality. So, if you drag one corner of this triangle, you'll also have to pull the other two in equal proportion to keep the triangle in its original shape. According to these principles, most of the human survival issues emanate from ineffective communication.
Similarly, in the business environment, it's essential to establish effective communication. Poor communication will always result in conflicts, misunderstandings, and a lack of trust.
11. Offer Full Transparency
Your business relations become more vital when you have complete transparency. It leaves no room for mistrust and confusion, and as a result, the relationships last longer. Maintain transparency in terms of costs, business policies, and other vital issues. Your clients will appreciate that and reciprocate it with loyalty and long-term business.
Conclusion
These were some of the ways to add additional revenue to your digital marketing agency. Most of the methods recommended by Chad are already tested. Surrounding yourself with the people who have already done it is the best way to learn from them. Mentors and business coaches can help, but they can't provide you with expert advice because they don't have the experience of running an agency and marketing it. For expert advice, you can look forward to someone who's been doing marketing for quite some time. A mastermind community can also help.
7 Steps To Launching Your Own Digital Marketing Agency
The perks of being an agency owner are many.
Besides giving you freedom, it also offers you satisfaction, higher income, and greater financial security. However, it would help if you tread with caution while launching your dream venture, as even minor mistakes can damage your prospects of becoming a successful agency owner. Unfortunately, most agency owners are clueless about the right blueprint to succeed.
Most people don't start, because they have fears, planted deep into their subconscious minds. And these fears are not baseless, so do your homework before you dive in. Many roadblocks down the path can deter you from achieving your goal.
Most startups fail in the first five years. According to the U.S. Bureau of Labor Statistics (BLS), only 25% of new businesses make it to 15 years or more.
Here we have listed seven steps to launching your own successful digital agency:
Step #1 - Acquire Necessary Skills
Apart from the personality traits such as creativity and intelligence, you need some real experience in the field of digital marketing. Nothing can replace the real-life exposure to actual problems users face and how you can fix them as an agency. Some of these skills are:
- Communication, negotiation, and persuasion skills
- Keyword research, basic HTML coding, WordPress, on-page, and off-page SEO
- Designing ads
- Website and landing page designing
- Report generation
- Crafting marketing messages and brand positioning
- Google Analytics, Facebook advertising, Google ads
- Using tools such as UberSuggest, SEMrush, Marketo, HubSpot, and Salesforce
- Using team management and project management tools such as Asana, Basecamp, and Toggl Plan
- Managing clients and offering robust customer support
Step #2 - Pick a Niche and Identify Your Target Market
For a startup, targeting all the segments and industries can be a recipe for disaster. The best practice is to identify your target audience based on their niche, company size, and the type of business, such as local, SaaS-based, etc. It would help if you also designed your offering according to your customer base.
Don't try to position yourself as a full-service agency, especially in the beginning, because most agencies specialize only in one or two areas. But when they start marketing themselves as a full-service enterprise, they get trapped in the vicious cycle of mediocre services, increased churn rate, and lower pricing.
The ideal strategy should be to specialize in only one area while improving your services and brand image. Then, you can pitch your clients accordingly. You are likely to attract more clients when you pitch as an expert in a particular field.
How Microsoft Diversified Its Products and Services Range?
Microsoft started as a software company and made an operating system DOS for IBM personal computers in 1981. Later on, it launched the popular Windows software with a visual interface in 1983.
When the Internet became popular in 1995, it launched the web browser "Internet Explorer" to dominate the still unchartered territory. Then, in 2001, it launched the Xbox gaming console. Now, Microsoft's primary business is not Windows OS but its "cloud" computing services.
Create Your Customers' Buyer Personas
It's crucial to determine the buyer persona of your target audience before you announce your service offerings. You should try to find the exact answers to these questions to build your customer avatars.
- What factors or things motivate them?
- What puts them off?
- What are their business objectives?
- What issues and challenges are they struggling with?
- If it seems difficult for you to answer these questions, ask them to fill out a survey in exchange for a small gift offer.
Step #3 - Focus On Getting New Clients
According to a survey conducted through HARO (Help a Reporter Out) by Blair Nicole at Media Moguls PR, getting and retaining clients is the biggest issue facing digital marketing agencies. Even if you are the best PR person or marketer in town, your agency will cease to exist if you fail to sign up new clients.
Here are some proven ways you can try to attract new clients:
A. Get Testimonials
If you are a beginner, you can focus your attention on getting as many testimonials as possible. If you don't get it naturally from your existing clients, you can offer someone to work for free, and they would likely return the favor by giving you positive feedback.
B. Offer Free Advice and Position Yourself as an Expert
The best way to establish yourself as an authority in any subject and create awareness about your agency is to offer free advice. It's a proven technique many startup owners have successfully tried. So what is the best way to market yourself as an expert and gain an edge over your competition? You can try channels such as Quora, Reddit, Facebook groups, live events, and forums to answer people's queries and offer tips and advice.
C. Target Startups
You can visit Crunchbase or Angel and find the startups that are in the incubation period or the initial stages of their operations. Then, you can prepare a report of the loopholes in the marketing strategy. The report should be comprehensive and also include possible solutions to fix the issues.
D. Try Aggressive Cold Outreach
You should do your outreach aggressively for quick results. You shouldnā€™t restrict yourself to email marketing as the email "open rate" is relatively low.
The best way to ensure that your message reaches the right person is to visit their website, find their contact details, and straightaway fix an appointment to discuss what you can do to boost their brand and increase their revenue.
STEP #4 - Invest in Content Marketing
Content marketing can change the game for your agency. The website conversion rate for agencies implementing content marketing is almost six times higher than that of agencies. Still, it costs about 62% less than outbound marketing. Content is also considered the most effective strategy for SEO and organic rankings. In addition, content marketing is understood to produce three times as many leads as advertising.
Furthermore, it has a compounding effect because it's already there on your website, consistently attracting leads for your funnel, unlike paid advertising which shuts down its lead generation engine as soon as you stop making payments.
After the disruptive innovation of Internet-based business solutions, branded content is considered even more effective than traditional modes of advertising such as radio, TV, magazines, direct mailers, or PR.
In this scenario, investment in content marketing becomes essential for marketers.
Here are some helpful content marketing tips digital agencies can follow to succeed in this competitive space:
- Treat content as an essential tool for the conversion
- Set the processes for producing quality content
- Create relevant content and lead magnets
- Focus on quality than quantity
- Try content repurposing
A. Create Content According to the Marketing Funnel
To create a 7-figure digital marketing agency, you must know how to create content according to the content marketing funnel:
What is a Content Marketing Funnel?
A content marketing funnel is a system that helps you attract fresh leads to your business through a variety of content. These leads are then nurtured and passed through different funnel stages to convert them into paying customers eventually. It is achieved by progressively "funneling" them through specific, personalized, and product-focused content. The objective is to push the reader to the next stage of the funnel.
Various marketers split the content marketing funnel into four to six parts, but there are mainly three stages that you can consider:
- Top of the Funnel (ToFu)
The content for this stage focuses on increasing brand awareness and boosting website traffic. Therefore, toFu content should be attention-grabbing.
- Middle of the Funnel (MOFU)
The content created for this stage focuses on the generation and nurturing of leads. Therefore, MOFU content is primarily educational.
- Bottom of the funnel (BOFU)
The content created for this stage of the funnel focuses on conversion and purchase. BOFU content is personalized and decisive.
B. Try Content Repurposing
Take your best content and convert it into a video or a podcast or vice versa. In addition, you can take your content to an entirely new audience by repurposing your content. Here are the different ways to repurpose your content:
Smart Ways to Repurpose Content
Many subject matter experts, influencers, and YouTubers conduct interviews with other experts in their field through video conferencing to attract new audiences to their YouTube channels. It also imparts value to their existing viewers.
Here are a few tips for repurposing content:
A. You can conduct interviews with experts in your field. Then, you can use their tips to create a ā€�tipsā€¯ or ā€�how toā€¯ article and can even make an ā€�expert advice ebook.ā€¯
B. You can also conduct a webinar and convert it into a podcast using a free video converter. A webinar can also be converted into a video tutorial with ease using a video editing tool such as iMovie or VideoPad.
C. You can share your agencyā€™s internal data and campaign stats and create impactful case studies out of it.
So, here are three possibilities for content repurposing that you can try.
- Interviews => Tips & Expert Advice Ebook
- Webinars => Video Tutorials
- Internal Data & Campaign Stats => Case Studies
So, you can try the following possibilities and repurpose the content from long-form to short-form and visual content and vice versa.
If you are successfully implementing content marketing, you will:
- Invest a minimal amount in paid ads
- Increase organic search traffic through quality content written for the audiences
- Create buzz and increase brand awareness
- Get higher conversion rates
C. Boost Your Content Creation Capacity
As a digital agency, you should try to produce more and more evergreen content once you get a few clients in hand. The best example of evergreen content is Wikipedia, and you can take inspiration from some of the topics on this online encyclopedia.
However, a topic such as "The best strategies to create backlinks in 2021" is not evergreen content as nobody would like to read this content once 2021 is over. Wikipedia attracts more than two million visitors every month because of its evergreen content. Your content should have the following features to drive significant results from your evergreen content:
- It should be comprehensive and long-form
- It should be educational
- It should address the pain points of your audience
- It should add value to the lives of the readers
- It should contain long-tail and intent-based keywords
- It should be correctly formatted
- It should contain visual elements and graphics
- It should list the key takeaways
You can use the following tools to check the quality standards of the popular content for your chosen keywords.
Your post should stand out, so it doesn't go unnoticed in the pile of 2.5 million blog posts being published online every day. It would help if you focused on quality, frequency, and comprehensiveness while creating content. Also, make sure your content is visually appealing.
Key Takeaway: Ā To differentiate your blog post from the flood of posts published on the web every day, you should find a unique angle.
You can follow these tips to find a unique angle:
- Check out other blogs:
- Use Google search and tools like BuzzSumo to find the top-ranking posts in your niche and add something of your own to this content.
- Use skyscraper technique to create longer content with helpful screenshots
- Add up-to-date info
- Add your research and insights
- Cover the topic from a different angle
D. Expand Existing Content
Google loves fresh content, and it brings lots of opportunities to the table for marketers. For example, you can expand the existing content, explain it with examples and stats, and add new tips and tricks.
Use a tool like Clickflow to find your decently performing posts in organic search, which have partially lost traffic. It provides you the Content Decay report with a ranked list of pages you need to update to win back traffic quickly. Update the content in these posts using different methods discussed above, and you'll see a sudden rise in traffic.
Apart from a boost in organic rankings and traffic, updating content has the following benefits:
- Increase your click-through rate (CTR)
- Fix issues in the existing content
- Tell Google that you have fresh content
- Add fresh context
- Replace broken links
- Update stats and facts with the latest info and resources
E. Follow Influencers
Another way to find out the content gaining traction from social media audiences is to follow influencers. There are hundreds of thousands of influencers, and you can divide them into four major categories viz. nano, micro, macro, and mega influencers. These can be defined as follows:
- Mega Influencers: More than 1 million followers
- Macro Influencers: 100,000 to 1 million followers
- Micro-Influencers: 10,000 to 100,000 followers
- Nano Influencers: Less than 10,000 followers
The different tools you can use to find these influencers are Followerwonk, Awario, Klear, etc.
Key Takeaway: See the posts generating conversations and use these topics and ideas for your next blog post. Once you publish your post, inform the particular influencer that your blog post is inspired by one of their social media posts, and they will likely share it from their social handle.
Further reading:
- 11-Point Content Marketing Checklist Proven to Boost Your Engagement
- Startup Marketing: Your Ultimate Strategy For Incredible Growth
- How to Grow and Scale Your Digital Marketing Agency in 2021
- The Beginner’s Guide to Content Marketing
- 8 Game-Changing Benefits of Content Marketing
STEP #5 - Scale Your Agency by Delivering Results
Now that you have successfully launched your agency, the next step is to scale it upNow that you have successfully launched your agency and created a compelling launching page, the next step is to scale it up.
A. Choose a Model
You need a business model first to scale successfully and deliver results as a 7-figure digital marketing agency. Without a predefined model, you will not have a clear strategy and specific goals in front of you. Instead, you can choose your niche and define your income goals while selecting a business model.
B. Put Processes and Systems in Place
It's essential to have proper internal processes and Systems to create a 7 figure and digital marketing agency, These processes start with hiring experts, trainees, and freelancers and onboarding newĀ clients.
Setting up processes is a tedious job, but once these processes are in place, they would help you to increase your efficiency as an agency. Document everything that you learn, plan, systematize, and automate. If you have proper processes in place, you will not have to spend too much time onboarding a new hire for a client. A few white-label platforms also offer automatic onboarding.
Since most onboarding tasks and communications are predefined and planned, these automation tools reduce your Headache as they take care of all the information you need. It also brings consistency which is highly appreciated and expected by your client.
You can use project plan templates and use them in your campaigns.
However, in the absence of proper processes, your team members may change the processes as per their whims and fancy. Moreover, it might annoy your customers as they want more transparency, consistency, and accuracy.
If you have standard processes in place, it will help an employee efficiently perform the job for another employee on emergency leave. It will also allow you to step away from the business when you go out of town or need a break.
Key Takeaway: Better processes and excellent customer support reduce client churn rate.
C. Grow Your Team
It is essential to hire experts and interns Whose wavelength is in sync with your agency's objectives, vision, and work culture. So, their personalities, attitude, and work ethic should match with your agency's work culture. If they are not ready to put in extra efforts to turn your agency into a revenue generation machine, don't keep them. Instead, design your compensation and bonuses based on an individual's performance and contribution to your agency's growth.
D. Find and Nurture the Right People
The biggest mistake agency owners make is mistreating their best employees. They are forced to work long hours while their underperforming counterparts work as they want. If you want to create a 7 figure agency, make your best employees feel valued and respected. When hiring employees, you should select them based on the following characteristics:
- Problem-solving skills
- Integrity and honesty
- Focus on excellence and quality
- Persistence
- Empathy toward clients
STEP #6 - Collaborate with Others
To become a 7-figure digital marketing agency, you must collaborate with others. Since you can't operate as an island, it is crucial to have channel partners.
A. Find Channel Partners and Other Agencies
A successful digital marketing agency works with many channel partners, agencies, and content providers. For example, web designing is a part of digital marketing services. Therefore, it is recommended that you collaborate with competitive web designing companies to design websites for your clients. In addition, it will decrease your dependency on full-time web designers on board to finish things in time.
B. Collaborate with Influencers
It is also imperative to collaborate with influencers as they help you to present your content in front of new audiences. They also help you in conversion by introducing your product or service from their social handles. Influencers can also increase your website traffic dramatically and send you high-quality traffic. It will save you enormous time and money spent on paid advertising.
C. Collaborate with White-Label Agencies
You can also leverage technology and use white label tools to your advantage. For example, you can use DashClicks' white-label platform and InstaSites to create hundreds of professional-grade websites within a matter of seconds. InstaSite is a tool that helps you build hundreds of niche-based websites for your clients in less than a minute. All you need to do is choose a template based on your niche, enter your clients' basic details, and press the submit button. The idea is to save time and scale your agency. Here is an example of a content-ready website created by InstaSites.
Step #7 - Leverage Tools
As a successful agency, you can build your tools and offer them to your clients for free. Therefore, it can be an excellent strategy to create backlinks and attract traffic. Apart from that, it would also help you in creating brand awareness.
A. Build Tools
As a digital marketing agency, you can build an SEO, plagiarism detection, or backlink tool and offer it free of cost on your website. Successful marketers such as Neil Patel have done it earlier with keyword research tools such as UberSuggest.
B. Use Tools to Automate Processes
Similarly, you can use tools to automate processes such as Kissflow Process. You can also use a white label dashboard to manage everything about your campaign from a single dashboard.
C. Use Tools to Save Time and Add Value
It will save a lot of time and hassle for you. For example, to generate digital marketing reports for your clients, you can use a white label tool InstaReports. It will create beautiful-looking reports with lots of data and insights. Usually, in-house employees procrastinate when they need to generate a report, mainly because it’s pretty monotonous and boring. InstaReports can generate professional reports with minimal effort.
Other Growth Strategies
Mergers and acquisitions are among the other most popular growth strategies which numerous agencies use to their advantage. You can acquire a struggling agency and turn it into a successful business, and it will become an extra source of income for you. Apart from that, you can start free coaching programs for working professionals, arrange workshops, and participate in sponsored events.
You can also try affiliate marketing to become a 7-figure digital marketing agency. Hire interns and train them to do repetitive and time-consuming tasks. It has advantageous for both parties. Fresh employees get a break in the digital marketing industry and learn the cutting edge practices, while you can cut the human resource cost and still manage to get the same results.
Conclusion
The strategies and tactics discussed above will provide you with a blueprint to turn your struggling agency into a 7-figure digital marketing agency. It is essential to create standard processes to get an edge over your competition and improve your workflow.
Customer support is also a necessary part of agency growth, and it should be on top of your list to keep your customers happy.
You should also invest in training your employees. It will pay off tremendously in the long run. Conduct workshops and training programs periodically for your employees, and you will see an unexpected growth in productivity and performance. If you make your employees feel valued, they will give their best to help you become a multi-million dollar agency.
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Active Community
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Unlimited Sub-Accounts
Unlimited Users
All Apps
All Features
White-Labeled
Active Community
Mobile App
Live Support
100+ Tutorials